Products

You can contact us by sending an email to support@loolavish.com. Our customer support team will be happy to assist you with any questions or concerns you may have.

Our products are shipped directly from our warehouse. We ensure fast and reliable shipping to deliver your order to you as quickly as possible.

If you would like to request a refund, please contact our customer support team at support@loolavish.com. They will guide you through the refund process and provide further instructions.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. Please refer to our refund policy for more information on how to initiate a return and the conditions for a successful return.

Yes, we offer international shipping to select countries. Please contact our customer support team at support@loolavish.com to inquire about international shipping options and rates.

Shipping times may vary depending on your location. For customers in the United States, we typically use USPS for shipping, and it takes approximately 3-7 business days for your order to arrive. Please note that these are estimated delivery times and delays may occur due to unforeseen circumstances.

Yes, you will receive an email confirmation with tracking information once your order has been shipped. You can use this tracking number to track the progress of your shipment and know the estimated delivery date.

If you receive a damaged or defective item, please contact us immediately at support@loolavish.com. We will evaluate the issue and make it right by either replacing the item or providing a refund, depending on the circumstances.

We accept returns on most products, but there may be certain exceptions. Perishable goods, custom products, and personal care goods are generally non-returnable. Additionally, hazardous materials, flammable liquids, and gases cannot be returned. If you have any questions about the return eligibility of a specific item, please reach out to our customer support team.

Once we have received and inspected your return, we will notify you about the approval of your refund. If approved, the refund will be processed within 10 business days and credited back to your original payment method. Please note that it may take additional time for your bank or credit card company to process the refund and reflect it in your account.